Privacy notice
Last Updated: 04/15/2025
At DLopezCigars.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) when you use our website. This includes:
Personal Information: When you make a purchase, create an account, or contact us, we collect personal information such as:
- Name
- Address
- Email address
- Phone number
Non-Personal Information: We may also collect information about your use of the website, including:
- IP address
- Browser type and version
- Device type
- Pages viewed and actions taken on the website
- Referring website or search engine
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders, including payment processing and shipping.
- To communicate with you about your orders, inquiries, and customer service requests.
- To send you marketing emails, if you have opted into receiving them.
- To improve the functionality and user experience of our website.
- To comply with legal obligations, including age verification requirements for the purchase of tobacco products.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device that allow us to remember your preferences and recognize your browser during future visits. You can manage or disable cookies in your browser settings, though this may affect some functionalities of the website.
4. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information, including:
- Encrypting payment information with SSL (Secure Socket Layer) technology.
- Limiting access to your personal information to authorized employees and third-party service providers.
- Using industry-standard security protocols to protect data during transmission.
However, no method of online transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us with order processing, payment processing, shipping, marketing, and other functions.
- Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena or government request, or to protect our rights and the safety of our users.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction or updates to your personal information.
- Deletion: You can request that we delete your personal information, subject to applicable legal restrictions.
- Opt-Out of Marketing: If you no longer wish to receive marketing emails from us, you can unsubscribe by following the link in the email or by contacting us directly.
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
8. Children's Privacy
DLopezCigars.com does not knowingly collect personal information from individuals under the age of 21 (or the minimum legal age for purchasing tobacco products in your jurisdiction). If we learn that we have collected personal information from someone under the legal age, we will take steps to delete such information.
9. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, legal obligations, or technology. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to periodically review this Privacy Notice for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us here